Question 1

Do you accept insurance?

Accepted Answer

We accept Aetna, Blue Cross Blue Shield, Cigna, Medicaid, Carolina Complete Health, Wellcare, United Healthcare Community Plan, Healthy Blue, Amerihealth Caritas, Trillium, Vaya Health and private pay at this time. However, we can provide superbills (medical invoices) if you decide on private pay so that you can submit it to insurance for possible reimbursement. Payment is due at the time of service. We accept the following forms of payment:

Check 
Credit Card 
HSA/FSA
Cash (Please provide exact change)

Question 2

Are you contracted with any agencies?

Accepted Answer

Yes! We are contracted providers with the Greensboro Children’s Developmental Services Agency (CDSA) and are registered service providers for North Carolina State Education Assistance Authority (NCSEAA) scholarship recipients.

Question 3

Are there any benefits to choosing private pay?

Accepted Answer

We believe private pay benefits our clients as we are able to truly design a treatment plan that is best for your child. Insurance providers frequently limit the number of therapy sessions a child can receive, dictate when those sessions need to occur, and require various assessments that may not be necessary for your child.

Question 4

Is an evaluation required to start speech therapy?

Accepted Answer

An evaluation is needed unless your child has received a comprehensive evaluation from a speech language pathologist within the last 6 months.

Question 5

Does my child need a physician’s referral before starting a comprehensive speech-language evaluation?

Accepted Answer

No, a doctor's referral is not necessary in order to receive a comprehensive evaluation. After your child's evaluation is complete, your therapist will send your child's plan of care and a referral request to your physician prior to starting treatment sessions.

Question 6

How long are sessions typically?

Accepted Answer

Individual session frequency and length are determined based on what is appropriate for each child. However, sessions are typically 30 minutes in length, possibly once or twice a week.

Question 7

Where do therapy sessions take place?

Accepted Answer

One of the benefits of our services is that we travel to you and your child. Our evaluations and treatment sessions can take place in the comfort of your own home, your child's day care center, or your child's school (sessions in a daycare or school setting require initial approval from the site). Consultation services may take place in your home or via videoconference.

Question 8

Do I need to be home during my child’s therapy sessions?

Accepted Answer

Yes! When we provide in-home services we require a caregiver to be home at all times during therapy sessions. Not only is this for safety and liability reasons, but it is also for the benefit of your child. Children have the most progress when their caregivers are able to play an active role in their therapy sessions.

Question 9

What is a Good Faith Estimate?

Accepted Answer

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in an insurance plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage, a Good Faith Estimate of expected charges, both orally and in writing or upon request or at the time of scheduling health care services. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Question 10

How can I get started?

Accepted Answer

Schedule your complimentary 15-minute consultation to determine if therapy services are right for your child. Call or text (336)-223-6096, send an email to admin@avetherapy.com, or fill out the contact form below so we can learn more about your concerns and see if a comprehensive speech-language evaluation is recommended.